The check-in process was fast and smooth. The desk clerk was polite and informative. Our room was large and brightly decorated. The heat system was quiet and worked great. There was a large bench on one end of the room which was a wonderful space for our belongings. Especially for a family of four. The beds and pillows were clean and comfortable and all the furniture was updated. Regarding the location, as long as you are aware that it is not in the downtown area, then there will be no surprises. We were very pleased with the location and with the amount of money we saved by not staying in town. The drive was less than 5 minutes and we had no trouble finding parking when we went to dinner and shopping in town. Additionally, one purpose of our visit was to hike in Point Lobos State Reserve (which was incredible) and this property is very close to the reserve. This is an incredible value and we would stay here again.
Reviewed December 14, 2012
Guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review
December 24, 2012
Thank you for taking the time to review our hotel and I’m pleased that you had a “fabulous experience” and recognized the value we offer. We are very proud of our staff and I am glad you found them to be polite and professional. From your comments I see you made it to nearby Point Lobos which is truly an incredible experience. We truly appreciate your business and hope you will stay with us again. Please remember to contact the hotel direct or visit our website for the best rates and service.